coreysan

Thanks for all this help! I think I've identified what I have. It looks Like a stereo analog pot, 8mm, with 3 pins for left, 3 pins for right. I should have figured that out!! This was so helpful - thanks!

Thanks for this advice. I thought it was an analog pot because: 1. Its rated at 100K 2. It only has 270 degrees rotation. But the manufacturer gave me description of a pot with detents. So now I don't know what I have - why would an analog pot have 6 pins, plus 2 more pins for soldering the casing to ground? I only know about simpler pots with 2 or 3 pins. I'll try to get a picture!

I have ab obsolete DAC box that works great, but the main volume pot is bad. Since its obsolete, the company that made it won't repair it, and I can't get a hold of a schematic. I know that the pot has 6 pins for soldering to the board, and its rated at 100K. With that kind of very limited info, is it possible to figure out how to replace it with a better one that will not go bad in a year or two? Its a crazy request, but I don't know what else to do - these pots are very unreliable. When the box was being serviced, I had the knob replaced every other year. I have some experience with analog pots, and they are super easy to replace, but since this is an encoder, I'm not familiar with 6 pins and what they do!