Hello everyone, this is my first post here, and with good cause I'm not good enough to built these kind of machine on my own.
I just want to tell my misfortune with mode machines, especially with their sid groovebox. I'm not a kind of guy who is yelling for nothing, but they are fooling me for nearly four months. Their behaviour is just a shame.
Before reading, I beg your pardon for my pretty bad english:
So, I bought last june a sid and there was different problems.
-The headphones output was useless, with a lot of noisy sparkles.
-The software was unstable, I couldn't do anything with it.
-With an external midi keyboard, the last note I played kept on sounding as if there was a "hold" function that doesn't exist both on the sid and my keyboard.
I have emailed mode machines, not only for repair but also for upgrade, because I owned a real c64's chipset and I wanted them to replace the original swinsid.
At the begining (mid july) Michael Thorpe told me that there was just an "smt part to change on the circuit board", and it would be repaired and upgrade in two weeks. But then he spoke about a new os version, wich obviously doesn't work yet...
Now, He answers to my emails from time to time, just to tell me that the os is almost ready or ready, it depends of his mood. I've tried to be refund twice, but each time he passes over the question.
It means they are selling a product which is not operational, and they are not abble to fix the many bugs it has...
At this time, I don't know if someday I'll get the sid (and the chipstet) or my money back. It's just a nonsense.